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faq
FAQ – Frequently Asked Questions

General Questions

We offer special discounts for service centers and resellers. For details, please contact us directly!
Every product page includes a detailed description with compatibility information. Additionally, our website features a part finder tool to help you quickly and easily locate the correct part. If you're unsure, contact our customer service team for expert advice!
We label all products with "genuine part" certifications where applicable. For further clarification, please contact our team of experts.
Orders are typically processed within 1-2 business days, and delivery time depends on your location, usually between 2-14 (International shipping) business days.
If you are not satisfied with your purchase, you can return the product within 14 days of delivery. Please contact our customer service team for detailed instructions.
Yes, our website uses SSL encryption, and we accept secure payment options such as credit cards, and bank transfer.
Absolutely! Our experienced team is always ready to answer your questions and help you find the right product.
All our products come with the manufacturer's warranty. Generally, the warranty is 1 year, unless a different warranty period is specified for the specific product
We ship to almost all European countries. Exact shipping rates and options for your country are available at checkout.
Genuine parts are directly from the car manufacturer, while aftermarket parts are made by other manufacturers but meet the same specifications. Both are high quality, and your choice depends on your preferences and budget.
No, you can shop as a guest. However, registering allows faster checkout and access to your order history.

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